Are you looking for a challenging new career? 

Are you currently employed as a dispatcher and looking for a change of scenery? 

Consider becoming an emergency dispatcher for the Southeast Communications Center (SECOMM).

Desired qualifications and abilities:

• High school diploma or equivalent
• Ability to interpret and give both verbal and written instructions
• Excellent verbal and written communication skills
• Ability to speak clearly and concisely over the radio and telephone
• Have prioritization skills and be multi-tasked oriented
• Ability to make sound decisions using all available information
• Ability to accomplish tasks in a controlled, effective manner while working under stress
• Ability to read maps
• Ability to develop and maintain cooperative working relationships with co-workers and customers
• No felony convictions
• Keyboard skills of 40 wpm with accuracy
• Ability to sit for long periods of time
• Ability to work nights, weekends and holidays, as assigned
• Attend training and obtain required certification, as assigned

The City of Richland has contracted with Public Safety Testing (PST) to conduct the initial written test for Emergency Communications Dispatcher (entry-level).  For more information and to begin the application process, click here.

The City of Richland also hires lateral dispatchers, who are not required to go through the PST process.  Please contact Human Resources directly for more information.



The entry-level training program consists of five phases, each lasting from 5-7 weeks.  The trainee is assigned to a Certified Training Officer, who provides daily feedback.  Each training phase concludes with an observation period and a written exam.  Upon passing the exam, the trainee is then eligible to work independently until assigned to a new training phase.


Salaries are very competitive with an excellent benefits package including health, dental and life insurance, along with a retirement program.


For recruitment or hiring questions, contact Jim Barber, SECOMM Manager at 509.628.8595   Our recruiting brochure is also available by clicking this link.